The Squeaky Wheel Gets the Cash

Are you struggling with Accounts Receivable? Do your customers string you out on collecting money every time they can find a reason to do so? Would your business benefit if you could go out and pick up checks for 50% of all your outstanding A/R tomorrow? Most dealers...

How to Make Everyone Your Customer

Owners and management can have lots of useful data at their fingertips based on past sales, but most don’t have data for non-customers

7 Ways to Be a Better Leader

As leaders, we try to do our best – but sometimes we get too set in our ways and need something to help us pick up our game…

How to Fix the Funk Your Team is In

By understanding the four cornerstones of a successful team, you can avoid making knee-jerk reactions to a drop in team performance, and keep your team running smoothly.

The Most Toxic Phrase in Customer Relations

“That’s not my responsibility.”  It’s the worst phrase you, or any of your employees, can ever say to a customer. No matter what department you work in within your company, and no matter if the statement is true or not, you should never tell a customer...

Tis the Season to Appreciate Your Employees

Your employees invest a lot of time and mental power (let’s hope) into making your company successful, so it’s always a good idea to let them know you’ve noticed.  Of course there are things you can do throughout the year to show your appreciation,...

Why Your Accounting System is Never Enough – (Part 3 of 3)

Let’s just stick with the purchase order for a moment.  Now that we have a nice one line item sales order for the cabinetry portion of the order, it’s life on easy street, right? The Purchase Order Problem Well, that is until you have to generate the...

Why Your Accounting System is Never Enough – (Part 2 of 3)

Here’s what really happens to the sales side of the house when a dealer buys into an accounting system solution which “does everything.” The Sales Order Problem Your accounting system has functionality to create sales orders.  Sounds straight...

Kitchen Cabinet Software for the Web

BreakFront released the first kitchen cabinet software solution targeted towards cabinet dealers, remodelers and other industry professionals

Why Electronic Ordering from Design Always Fails

I think I’ve finally come to the realization that the Cabinet Industry is just as bass-ackwards as trying to get dealers and remodelers to order electronically through design.